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Delivery

Order Value Cost Delivery Packaging Upgrade to next day service
All Pandora Orders FREE Packet Post: 3 - 5 days Packaging Supplied Cost £5.95
£35.00 & under £1.50 Doormat delivery: 3 - 5 days Flat packed Cost £5.95
John Greed packaging supplied
£35.01 - £49.99 £1.50 Packet Post: 3 - 5 days Packaging supplied Cost £5.95
£50.00 - £99.99 FREE Packet Post: 3 - 5 days Packaging supplied Cost £5.95
£100+ FREE Express: Next working day delivery on orders placed before 3pm, Monday - Thursday Packaging supplied N/A
Any £3.95 Recorded delivery: Parcel 3 - 5 days Packaging supplied Cost £5.95
Saturday guaranteed £10.00 Saturday delivery: Order before 1pm Friday Packaging supplied N/A
Sunday guaranteed £10.00 Sunday delivery: Order before 1pm Friday Packaging supplied N/A
International £12.95 2 - 10 days Packaging supplied N/A

We will do our best to meet the delivery time scales quoted but there may be a delay when we are very busy such as during a sale or Christmas. Delivery to these postcodes may be subject to delays.

Please Note: There will be no deliveries during Bank Holidays & may be a slight delay with your order.

Pandora Orders : Packet Delivery

  • FREE
  • Delivery 3 - 5 working days
  • Packaging included
  • You will need to be at home to receive it
  • Upgrade to next day delivery for 5.95 (Available on orders placed Mon - Thursd before 3pm)
  • £35.00 & under : Doormat Delivery

    • Cost £1.50
    • Delivery 3 - 5 working days
    • Packed flat to fit through your letterbox
    • Upgrade to Packet Post for £1.95 and receive John Greed packaging

    Orders £35.01 - £49.99 : Packet Delivery

    • Cost ?1.50
    • Delivery 3 - 5 working days
    • Packaging included
    • You will need to be home to receive it

    Orders £50 - £99.99 : Packet Delivery

    • FREE
    • Delivery 3 - 5 working days
    • Packaging included
    • You will need to be home to receive it
    • Upgrade to next day delivery for £5.95 (Available only on orders placed Mon - Thurs before 3pm)

    Orders over £100+ : Express next working day delivery

    • FREE
    • DPD Express Delivery (Available on Orders placed Monday - Thursday before 3pm)
    • Packaging included
    • Online tracking, one hour time slot allocated on day of delivery (can be changed online)
    • Order before 3pm for same day dispatch
    • Customers in Remote Locations, Channel Islands, Northern Ireland, Highlands and Islands are automatically given Royal Mail's Special Delivery Service ( all applicable post codes )
    • A signature is required on delivery

    Saturday delivery

    • Cost £10.00
    • DPD Express Delivery (Available on orders placed before 1pm on Friday)
    • Packaging included
    • Online tracking, one hour time slot allocated on day of delivery (day can be changed online)
    • Order before 1pm for same day dispatch
    • Customers in remote locations, such as Channel Islands, Northern Ireland, Highlands and Islands are automatically given Royal Mail's Special Delivery Service (all applicable post codes)
    • A signature is required on delivery

    Sunday delivery

    • Cost £10.00
    • DPD Express Delivery (Available on orders placed before 1pm on Friday)
    • Packaging included
    • Online tracking, one hour time slot allocated on day of delivery (day can be changed online)
    • Order before 1pm for same day dispatch
    • Customers in remote locations, such as Channel Islands, Northern Ireland, Highlands and Islands are automatically given Royal Mail's Special Delivery Service (all applicable post codes)
    • A signature is required on delivery

    Royal Mail Recorded Delivery

    • Cost £3.95
    • Delivery 3 - 5 working days
    • Packaging included
    • Order before 1pm for same day dispatch
    • A signature is required on delivery

    International

    • Cost £12.95
    • Royal Mail International Sign for
    • 2-4 days - Ireland, Europe (excluding Islands), USA, Canada, Middle East, Caribbean
    • 4-7 days - South America, Russian Federation, Africa, Asia, Australasia
    • 5-10 days - Everywhere else that's a long way away and tricky to get to
    • You will need to be home to sign for it

    Things we can't do much about

    • Severe weather
    • Strike action
    • Terrorism

    But we would like to!

All postal losses or delays will be dealt with no sooner than 14 working days. To make a claim, a Lost in Post Claim Form must be completed.

All claims must be made within 28 working days of the dispatch date.