Delivery Policy
*FREE NEXT DAY DELIVERY ON ORDERS OVER £100 (DPD Express Delivery)
(Available on Orders placed Monday - Thursday). Click for more info
Orders Under £50
- Royal Mail Packet Post (1st Class Delivery)
- Cost £1.95
- Packed in Gift Packaging
- Order before 1pm for same day dispatch
- 3 - 5 working days
Or
- Royal Mail Doormat (1st Class Delivery)
- Cost £1.95
- Packed flat in presentation bag
- Will go through your letter box
- You do not need to be home to receive it
- Order before 1pm for same day dispatch
- 3 - 5 working days
Orders £50 - £100
- Royal Mail Packet Post
- Cost FREE
- Packed in Gift Packaging
- You will need to be home to receive it
- Order before 1pm for same day dispatch
- Postage is upgradable for faster delivery
- 3 - 5 working days
Orders £100 or more
- DPD Express Delivery (Available on Orders placed Monday - Thursday)
- Cost FREE
- Packed in Gift Packaging
- You will need to be home to sign for it
- Online tracking
- You will be given a one hour delivery slot on the day
- Time slot re bookable
- Order before 3pm
- Customers in Remote Locations, Channel Islands, Northern Ireland, Highlands and Islands are automatically give Royal Mail's Special Delivery Service ( all applicable post codes)
Saturday delivery
- Royal Mail Saturday Guaranteed Delivery
- Cost £8.95
- Packed in Gift Packaging.
- You will need to be home to receive it
- Order before 1pm on Friday.
International
- Royal Mail International Sign for
- 2-4 days - Ireland, Europe (excluding Islands), USA, Canada, Middle East, Caribbean
- 4-7 days - South America, Russian Federation, Africa, Asia, Australasia
- 5-10 days - Everywhere else that's a long way away and tricky to get to
- You will need to be home to sign for it
Things we can't do much about
- Severe weather
- Strike action
- Terrorism
But we would like to!
All postal losses or delays will be dealt with no sooner than 14 working days. To make a claim, a Lost in Post Claim Form must be completed.
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