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Delivery

FREE NEXT DAY DELIVERY ON ORDERS OVER £100 (Available on Orders placed Monday - Thursday before 3pm). More info

Order Value Cost Delivery Packaging Upgrade to next day service
£30.00 & under £1.50 Doormat delivery: 3 - 5 days Flat packed Cost £5.95
John Greed packaging supplied
£30.01 - £49.99 £1.50 Packet Post: 3 - 5 days Packaging supplied Cost £5.95
£50.00 - £99.99 FREE Packet Post: 3 - 5 days Packaging supplied Cost £5.95
£100+ FREE Express: Next working day delivery on orders placed before 3pm, Monday - Thursday Packaging supplied N/A
Any £3.95 Recorded delivery: Parcel 3 - 5 days Packaging supplied Cost £5.95
Saturday guaranteed £10.00 Saturday delivery: Order before 1pm Friday Packaging supplied N/A
International £12.95 2 - 10 days Packaging supplied N/A

Please note our courier will aim to deliver by the time specified, but this is not guaranteed.

Delivery may be delayed to the following postcodes

£30.00 & under : Doormat Delivery

  • Cost £1.50
  • Delivery 3 - 5 working days
  • Packed flat to fit through your letterbox
  • Upgrade to Packet Post for £1.95 and receive John Greed packaging

Orders £30.01 - £49.99 : Packet Delivery

  • Cost £1.50
  • Delivery 3 - 5 working days
  • Packaging included
  • You will need to be home to receive it

Orders £50 - £99.99 : Packet Delivery

  • FREE
  • Delivery 3 - 5 working days
  • Packaging included
  • You will need to be home to receive it
  • Upgrade to next day delivery for £5.95 (Available only on orders placed Mon - Thurs before 3pm)

Orders over £100 : Express next working day delivery

  • FREE
  • DPD Express Delivery (Available on Orders placed Monday - Thursday before 3pm)
  • Packaging included
  • Online tracking, one hour time slot allocated on day of delivery (can be changed online)
  • Order before 3pm for same day dispatch
  • Customers in Remote Locations, Channel Islands, Northern Ireland, Highlands and Islands are automatically given Royal Mail's Special Delivery Service ( all applicable post codes )
  • A signature is required on delivery

Saturday delivery

  • Cost £10.00
  • Packaging included
  • Order before 1pm on Friday for same day dispatch
  • You will need to be home to receive it
  • A signature is required on delivery

Royal Mail Recorded Delivery

  • Cost £3.95
  • Delivery 3 - 5 working days
  • Packaging included
  • Order before 1pm for same day dispatch
  • A signature is required on delivery

International

  • Cost £12.95
  • Royal Mail International Sign for
  • 2-4 days - Ireland, Europe (excluding Islands), USA, Canada, Middle East, Caribbean
  • 4-7 days - South America, Russian Federation, Africa, Asia, Australasia
  • 5-10 days - Everywhere else that's a long way away and tricky to get to
  • You will need to be home to sign for it

Things we can't do much about

  • Severe weather
  • Strike action
  • Terrorism

But we would like to!

All postal losses or delays will be dealt with no sooner than 14 working days. To make a claim, a Lost in Post Claim Form must be completed.
All claims must be made within 28 working days of the dispatch date.