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Delivery Policy

*FREE NEXT DAY DELIVERY ON ORDERS OVER £100 (DPD Express Delivery)

(Available on Orders placed Monday - Thursday). Click for more info

Orders Under £50

  • Royal Mail Packet Post (1st Class Delivery)
  • Cost £1.95
  • Packed in Gift Packaging
  • Order before 1pm for same day dispatch
  • 3 - 5 working days

Or

  • Royal Mail Doormat (1st Class Delivery)
  • Cost £1.95
  • Packed flat in presentation bag
  • Will go through your letter box
  • You do not need to be home to receive it
  • Order before 1pm for same day dispatch
  • 3 - 5 working days

Orders £50 - £100

  • Royal Mail Packet Post
  • Cost FREE
  • Packed in Gift Packaging
  • You will need to be home to receive it
  • Order before 1pm for same day dispatch
  • Postage is upgradable for faster delivery
  • 3 - 5 working days

Orders £100 or more

  • DPD Express Delivery (Available on Orders placed Monday - Thursday)
  • Cost FREE
  • Packed in Gift Packaging
  • You will need to be home to sign for it
  • Online tracking
  • You will be given a one hour delivery slot on the day
  • Time slot re bookable
  • Order before 3pm
  • Customers in Remote Locations, Channel Islands, Northern Ireland, Highlands and Islands are automatically give Royal Mail's Special Delivery Service ( all applicable post codes)

Saturday delivery

  • Royal Mail Saturday Guaranteed Delivery
  • Cost £8.95
  • Packed in Gift Packaging.
  • You will need to be home to receive it
  • Order before 1pm on Friday.

International

  • Royal Mail International Sign for
  • 2-4 days - Ireland, Europe (excluding Islands), USA, Canada, Middle East, Caribbean
  • 4-7 days - South America, Russian Federation, Africa, Asia, Australasia
  • 5-10 days - Everywhere else that's a long way away and tricky to get to
  • You will need to be home to sign for it

Things we can't do much about

  • Severe weather
  • Strike action
  • Terrorism

But we would like to!

All postal losses or delays will be dealt with no sooner than 14 working days. To make a claim, a Lost in Post Claim Form must be completed.