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Delivery & Order Tracking

Delivery & Order Tracking

Express UK delivery is FREE on all online orders of £100 or above.
Standard UK delivery is FREE on all online orders of £50 or above.

Delivery Option Price Delivery Time Packaging
Standard UK £1.50 3-5 working days Supplied
Express UK £5.95 Next working day on orders placed before 3pm Monday - Thursday
(Excluding bank holidays)
Saturday & Sunday UK £10.00 Order before 1pm Friday Supplied
All Pandora, Thomas Sabo, Nomination & Links of London Orders Free UK delivery (standard UK on orders below £100.00 and Express UK on orders £100+)

We try our best to meet the delivery timescales quoted but there may be a delay when we are very busy such as during a sale or Christmas. There will be no deliveries or collections during bank holidays.
Please note that there may be a 1-2 day delay in delivery if you live in the Channel Islands, Northern Ireland, Highlands and Islands or these postcode areas. View Postcodes

Please be aware the following remote postcodes may encounter a 1-2 day delay in delivery: FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA15-17, PA20, PA34, PA41-48, PA60-78, PH42-44,ZE1-3, AB10-43, AB44-56, IV30-32, BT (all), JE (all), GY (all), IM (all), TR (all)

Remote Locations, Channel Islands, Northern Ireland, Highlands and Island signature is required on delivery.

Please be aware there may be a 1-2 day delay in delivery, if you have one of the above postcodes.

Express UK Delivery DPD (Available on Orders placed Monday - Thursday before 3pm)
Saturday & Sunday UK Delivery DPD (Available on orders placed before 1pm on Friday)
  • Online order tracking with a text message or email confirmation.
  • A signature is required on delivery.
  • One hour time slot allocated on day of delivery (day can be changed online)

What packaging will I receive?

Orders under £35.00 will be sent with a flat pack, they will fit through your letterbox & you will not need to be home to receive it. If your order is above £35.00 you will receive packaging.

Where do you deliver?

We deliver to: UK, Channel Islands, Isle of Man, BFPO.

Things we can't do much about:

  • Severe weather
  • Strike action
  • Terrorism

But we would like to!

All postal losses or delays will be dealt with no sooner than 14 working days. To make a claim, a Lost in Post Claim Form must be completed. All claims must be made within 28 working days of the dispatch.

Will I receive a refund on my original postage & packing charges if I cancel my order?
Yes Any paid delivery charges shall be included in your refund when all items from the order are returned. please see Cancellation policy for full details.

Related downloads:

Delivery & Order Tracking