John Greed Reviews
My daughter wanted a Pandora charm for a bracelet she received for Christmas, after looking online (for ages!) she chose one from John Greed Jewellery. I ordered it online, their website is easy to use & ordering was simple, it arrived very quickly - well wrapped & beautifully presented in a little drawstring bag inside a Pandora bag. My daughter was absolutely delighted. I will return again for sure & happily recommend John Greed Jewellery.
I have just received my order. I just wanted to say that I cannot believe the service I got. I placed my order yesterday the 8/1/2016 and I wanted it engraved so expected to wait a few days, I was so surprised to get an email to say it had been despatched a few hours later and received it the 9/1/2016. This service is incredible and I certainly will be shopping with you again. The nomination charm was engraved perfectly. I tried to leave a review on your website but was unable to find the link. Credit where credit is due.
Hi all, I just felt I had to contact you to let you know how delighted I am with the service I received recently. I ordered 2 rings which when they arrived were too big as I'd ordered the wrong size. I chose to return them 1st class signed for. I received an email to say you had received them and would be sending an alternative size as requested. The whole process took less than a week, and today I received the replacements. I'm absolutely thrilled with them. I will definitely order from you again in the future and will recommend you to all my friends, work colleagues and family. Thank you again for providing a superb service.
Five star service, I will be recommending you to my friends and colleagues. Many thanks
Order placed and dispatched within 6 hours, and collected, including redirection to local pharmacy, within 21 hours. Each step of the way I was informed by email of progress. Beautiful engraved Christmas gift for son, all the more precious because of the excellent customer service.
Thank you John Greed.
I have just purchased a Pandora charm from your website and must say I was very happy with the service ordered on 30th at around 12, received first post on 31st, including box, bag and charm, excellent service.
I just wanted to send a quick note of thanks as the Charms Tool arrived yesterday. I really do appreciate the superb service that I have received from you and filled out the survey to reflect the 10 out of 10 score. I’ll be back for more charms soon and will be recommending you in the meantime. Thanks again and have a super rest of the day. Many thanks
I wanted to let you know that my order arrived this morning. Astounding customer service, as I only placed the order during my lunch break yesterday. The Pandora Christmas decoration is stunning and everybody in the office loves it. Thanks again for the speedy and reliable service.
I have used John Greed many times now for Pandora/Thomas Sabo items and have always been very impressed with the service. Delivery is always fast and I always have the reassurance that the items are the genuine article.
Just received my order of yesterday. Quick note to say many thanks excellent service and spot on timed delivery slot. Will order from you again!
Nothing more to say but brilliant.
Not sure how to put public feedback but just wanted to say you have just provided the best customer services I have seen for a long time. Contacted you to report an issue with a Pandora charm, the returns process you sent me was incredibly easy to do, contact throughout was excellent and within a few days I had a replacement product, boxed, well presented and with a complimentary presentation box. I now have a happy wife. Thanks for making this so easy and for the excellent service, not just for this but in general from your store! Thanks!
I am just writing to tell you of my delight (and my girlfriends) when I received the silver engraved heart I recently purchased. It really is a beautiful charm and of course the engraving made it that bit more special. The packaging and delivery time were excellent and first class. I will of course be shopping with you for the rest of my girlfriend’s collection and recommending your excellent service. With many thanks.
Thank you once again for the excellent service. When placing my recent orders I had every faith you would get my items to me in time for my birthday and you didn't disappoint. I can't praise everyone involved enough, thanks again.
I am emailing you to thank you for the excellent product I have just received. I ordered a Pandora charm with engraving, and I must say I am over the moon with the charm, the engraving, in fact everything. I only ordered it on Monday and it's arrived today less than 48 hours from ordering all engraved too. What can I say but a massive thank you for an excellent standard of service I am over the moon with everything. Thank you so much. I would definitely recommend your company in the future. Many thanks. Once again excellent customer service and product.
Hi, I just wanted to tell you how impressed I am with the service received! I placed an order at 2.50 last Tuesday online and received an email to say that it had been packed and dispatched half an hour later. The following morning I received a message from DPD saying that due to the heavy snow in Sheffield, my parcel wouldn't be delivered, but 10 minutes later there was a knock at the door. There was the DPD man - wearing shorts! All of my Pandora items were packaged in official boxes and thank you for the complimentary Valentine heart jewellery box. I will definitely be ordering from you again. Best online shopping experience!
Thank you so much for sending the charm so quickly. I went to my local jewellers on Thursday and they didn't have the 21 charm that I wanted. They could have ordered it for me, 4-6 weeks they quoted! I need the charm for this weekend. I thought I wouldn't be able to get it so thought I'd check online just in case. I ordered it at 5:56pm Thursday evening and it arrived Saturday morning with just £1.50 delivery! I am amazed, thank you so much.
I am just writing to say that my replacement order came today, prompt and efficient as did my previous 2 orders. I would like to thank you for your impeccable, impressive service, including orders, dispatch and customer service which is very rare today! I would recommend your site to all my friends. Thank you very much and I look forward to dealing with you again.
Thank you for your wonderfully fast and efficient returns facility. I stupidly ordered the wrong size bracelet for a birthday gift.
I returned the item but was very doubtful whether I would get a replacement in time for the birthday a week later. In fact I was notified that it was on its way the next morning and I had the replacement in my hand less than 2 days after posting the original. And I was notified of the state of the process at every step. Very impressive!